• Service

Service

Workshop facilities are available at our factory to enable us to undertake a full overhaul of customers’ engines and major components. This support is extended worldwide through our contract maintenance and servicing schemes.

Modern diesel and gas engines are more efficient and economical than ever. With regular expert maintenance, engines can provide improved reliability and maximum efficiency to reduce running costs and maintain optimum performance as well as preventing expensive breakdowns and unplanned downtime.

Most customers recognise these benefits and understand the need for a regular service for engines in continuous use. Adjustments are required to maintain peak efficiency, and components need to be checked for wear.

Engines in standby applications also benefit from regular maintenance. The concept of standby equipment is that it should be available to work instantly, often in an emergency. For example, with time, deterioration of lubricants and fuel may occur and actually inhibit easy starting. Rubber components and hoses may even become brittle. These are items that can easily be identified and corrected during a maintenance call.

All service work is carried out to the same high standards by factory trained engineers who have an extensive knowledge of our products, gained both through specialist training and practical experience. Our engineers are specially trained in diagnostic techniques and to undertake preventative maintenance.

dorman service

Preventive maintenance and eventual repair require skilled staff to ensure engines are returned to peak performance. Dorman pride themselves on the quality their engineers who have extensive training and practical experience.

Service contracts

Dorman Diesels would be pleased to provide quotations for contact maintenance programmes tailored to suit your specific operating requirements.

During each maintenance visit the engine is inspected, fully adjusted and checked, plus oil and fuel filter elements replaced as a matter of course. At the completion of the check, a detailed report is submitted to the customer itemising any additional components requiring attention, including details of any faults and the applicable parts prices, giving you a quotation for additional work required outside the specific maintenance contract.

When maintenance is undertaken or repairs are required, Dorman Diesels replacement parts are manufactured to the same exacting standards and specification as the original components. We understand the precise demands on each component in use and we know that the replacement parts must be identical in terms of quality and measurements as the original equipment.

dorman service

Service exchange

At Dorman Diesels we provide our customers with many schemes to help reduce costs, minimise downtime and maximise reliability.  Our service exchange scheme provides a genuine opportunity for customers to reduce downtime and cut costs.

The principle of the scheme is simple; it provides customers with re-manufactured and guaranteed units in exchange for old units, and applies to individual items such as cylinder heads, pumps, injectors, alternators, turbo chargers, etc. We will even undertake full factory re-build programmes on a customer’s own engine.

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